This snapshot focuses on the impact that the COVID-19 pandemic has had on the use of smugglers by refugees and migrants in Guatemala and Mexico. It is based on 4Mi interviews with people on the move and a few key informant interviews in Guatemala City and Tapachula. It aims to contribute towards a solid evidence base to inform targeted responses on the ground, as well as advocacy efforts related to the situation of refugees and migrants during the coronavirus pandemic. This analysis is based on 323 surveys conducted between 13 July and 25 September 2020. Data collection was carried out remotely by phone.